The village of Wellington has launched an interactive mobile app to make information and services readily available on a digital platform. Developed for ease of accessibility for residents and visitors, GoWellington connects users to real-time services.
For residents, this means the village website, parks and recreation and information about infrastructure and services are in one place. You can manage and pay utilities, receive local news, access the community calendar and sign up for reminders by email or text about garbage pickup and recycling. User can create account in the app if they choose.
Users can access local weather, announcements, recreational opportunities, golf cart information and tourist attractions.
“This app will be an invaluable tool for our community, serving as both a source of quick reference and a way to ‘see something, say something,’” Village Manager Jim Barnes said. “It will not only expedite response to problems around the village, but also encourage more people to reach out when they see something that needs attention.”
Available for download in the Apple and Google Play stores, GoWellington also provides access to Wellington TV for live streaming of council meetings and other local news and events.
Reporting issues is as easy as the touch of the button.
App users can view nearby requests to see whether others have reported the same issue or to be aware of other issues. Requests can be tagged to a specific location and department, so they can be handled in a timely manner.
GoWellington app users are encouraged to send feedback about their experience to help the village administration provide personalized and timely customer service and improve the accessibility and responsiveness of the village departments.